WHERE CAN I GET TICKETS? I CAN'T MAKE THE SHOW, CAN I GET A REFUND?

Tickets may be purchased through Front Gate Tickets at 888-512-SHOW, on our website, http://waterstreetmusic.frontgatetickets.com, Record Archive, or Aaron’s Alley. If you order online or charge by phone and select "will call" you may pick up your tickets on the day of the show at door times. We recommend checking each show for ticket information, age restrictions and other details.

  • Please be considerate to other fans in line and remember if you choose will call or on a guest list to bring photo ID. We cannot release tickets to anyone other than the name on the guest list or will call order. If you won tickets prizes are not transferable.
  • We accept CASH only for tickets purchased at the door but we do have an ATM for your convenience.

If a show is cancelled tickets will be refunded at point of purchase otherwise tickets are non-refundable.

204 N. Water St.
Rochester, NY 14604
Phone: 585.325.5600
info@waterstreetmusic.com

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  • 204 N. WATER ST.
  • ROCHESTER, NY 14604
  • INFO: 585.325.5600
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The Water Street Music Hall is a large capacity, 7000 square foot entertainment complex featuring two rooms that can be used together or separately. We are located in the St. Paul Quarter entertainment district of Rochester, NY - conveniently located directly off I490 east and west via exit 13. Read more.