IS THERE SEATING FOR EVERY SHOW? WHY DOES MY TICKET HAVE SEAT AND LOCATION INFORMATION PRINTED ON IT WHEN THE SHOW IS A "GENERAL ADMISSION" SHOW?

  • No, Water Street is a General Admission standing Venue. The reference to section, row and seat numbers on the tickets are only a method of accounting. On the off chance we do a seated show, it will be specifically listed in the calendar listing, and it can be theatre-style (rows), cabaret-style (tables and chairs), or a combination of both. In all cases, the seated is limited and there are no reserved seats so arrive early for the best selection.
  • If you are on crutches or have a medical need for a seat, please call us in advance or ask security for assistance when you arrive at the venue. While we will do our best to accommodate your entire party please remember we are a standing venue and as a courtesy to other customers we ask if others in your party do not require seats to please leave them for those who do.
  • * Please feel free to call or email us if you have additional questions.
204 N. Water St.
Rochester, NY 14604
Phone: 585.325.5600
info@waterstreetmusic.com

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  • INFO: 585.325.5600
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The Water Street Music Hall is a large capacity, 7000 square foot entertainment complex featuring two rooms that can be used together or separately. We are located in the St. Paul Quarter entertainment district of Rochester, NY - conveniently located directly off I490 east and west via exit 13. Read more.