CAN I CHANGE THE NAME ON THE TICKET ORDER?

Yes, All changes for ticket pick ups must be done through the entity you purchased through. Please call Frontgate at 888-512-SHOW (or email the address on your ticket receipt) and ask them to change the name on your Will Call order. If you are on a guest list or won tickets you must make the request through the person who put you on the list. We are unable to give contest tickets or guest lists spots to anyone other than the person on the list. Please tell them they must present photo ID to pick up any tickets.

204 N. Water St.
Rochester, NY 14604
Phone: 585.325.5600
info@waterstreetmusic.com

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The Technology Guys, LLC

Technology Solutions Provider for The Water Street Music Hall – The premier Cisco Partner, Carbonite Authorized Reseller and Microsoft Partner serving the network, computer and general technology needs of small business and residential clients across the Greater Rochester Area. Making Tech Easy! Visit us at www.TheTechnologyGuysRoc.com for more information.

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  • 204 N. WATER ST.
  • ROCHESTER, NY 14604
  • INFO: 585.325.5600
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The Water Street Music Hall is a large capacity, 7000 square foot entertainment complex featuring two rooms that can be used together or separately. We are located in the St. Paul Quarter entertainment district of Rochester, NY - conveniently located directly off I490 east and west via exit 13. Read more.